We have a strict no-return policy, which means you can not send your item back after receiving it. As a company, we have made this decision due to hygiene reasons, since we cannot guarantee that your item will be returned in the same condition as you received it: unworn or unused, and in its original packaging.
Furthermore, we cannot accept returns on sale items or gift cards.
Please get in touch if you have questions or concerns about your specific item at firstname.lastname@example.org.
Damages and issues
In the event that your order arrives damaged or defective in any way, or if you received the wrong item, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
You can always contact us for any questions at firstname.lastname@example.org.