Help, my cup is stuck - How to get it out

Help, my cup is stuck - How to get it out

Inserting the cup went perfectly fine... But now I can't get it out! Sound familiar? Don't worry, we're here to help you.

First of all: we don't want to alarm you. Not everyone who uses a menstrual cup will experience it feeling 'stuck', but it is common for first-time users and it is nothing to worry about.

And to reassure you: it can NOT get 'lost' inside you. It literally has nowhere to go!

If you're having trouble getting your cup out: try our handy guide below, to help you remove your cup.

Step 1: wash your hands
Obviously! We don't want any unwanted bacteria in our precious vagigis, right?

Step 2: Relax
If you’re stressed, your pelvic floor muscles will tense up, making removal that much more difficult. Take a few deep breaths and find a comfortable position. Squatting (in the shower) is a tried-and-tested position because it helps open up the pelvis and makes the vaginal canal shorter, often helping your cup lower itself a little.

Step 3: locate your cup
Ok, silly step, we all know it's in your vagina, but where is it exactly? With your index finger, reach in and locate it. Can you feel it? If your cup is upside down or sideways: use your finger to slightly guide it so that it’s sitting upright. This will make removal easier. Important tip: Don’t just pull on the ring! You first need to release the suction.

Step 4: push!
Like you'd be on the toilet, "push" the cup out with your pelvic floor muscles and abdominal muscles. This will lower the cup even more down your vagina.

Step 5: break the seal
Insert your index finger again and break the suction seal by pushing your finger on one of the sides, or by pushing down on the rim.

Step 6: pull the ring
Once the suction seal is broken, you can gently pull the ring at the base of the cup to pull the cup out.

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Tips and tricks for first time users!

Read the instructions

We know you're excited to try the cup immediately, and we are too! But first, take a few minutes to read how it works.

Carefully read the instructions before you try it for the first time. We have put a lot of information in the manual you've found in your box and this online guide.


This golden tip will really help you easily remove the cup. If you're struggling with removing the cup for the first time (believe us, we've all been there), remember: your cup can not get stuck, and relaxing your pelvic muscles or maybe even pushing a little (like you would be on the toilet) will help you reach for the ring and remove the cup smoothly.

In the bathtub

Another really good tip: the first time(s), try inserting and removing your cup when you're in the shower. Makes life even easier.

Practice before your period

Practice makes perfect. We recommend practicing inserting and removing the cup a few times before you actually have your period. You're already going through that bloody mess, let's make it a bit easier on ourselves.

Use lubrication

Use water or a water-based lubricant to facilitate the insertion.